Delivery Fee
Where We Deliver
We serve areas up to a 50km radius from Reunion Gifting HQ, mainly covering KL and Selangor.
KL & Selangor: Lalamove delivery available.
Outstation: GDex courier service available.
Determine Your Delivery Fee:
1. Map It
Find the distance from Reunion Gifting HQ on Google Maps.
2. Find Your Zone
Locate your distance in the table below.
3. Fee & Free Delivery
Check delivery cost and free delivery eligibility.
4. Checkout
Fee appears once address is entered.
Delivery Fee Table
| Zone | Distance from Reunion Gifting HQ | Delivery Fee |
|---|---|---|
| A | 0 – 14km | RM10 |
| B | 15 – 19km | RM15 |
| C | 20 – 24km | RM20 |
| D | 25 – 29km | RM25 |
| E | 30 – 34km | RM30 |
| F | 35 – 39km | RM35 |
| G | 40 – 44km | RM40 |
| H | 45 – 50km | RM50 |
Free Delivery: All orders above RM1,000 enjoy free delivery to one address.
Self-pickup is always free — collect from our HQ:
2-11, Tiara Mutiara 2, 141, Jalan Puchong, Taman Kuchai, 58200 Kuala Lumpur.
See Visit Us for opening hours.
Order by 3pm for same-day delivery & pickup. For outstation and other areas, contact us and we'll arrange GDex courier delivery for you.
How do I track my delivery?
For KL & Selangor orders delivered via Lalamove, WhatsApp us your order number once your order is out for delivery and we'll share the live tracking link. For outstation orders, we'll provide your GDex tracking number once the parcel is shipped.
Can you deliver my order at a specific time?
We're unable to guarantee an exact delivery time, as timing depends on the driver's route and traffic. Deliveries are made between 10am – 6pm. If you have a preferred time window, leave a note at checkout and we'll do our best to accommodate.
Do you deliver to units or inside malls/hotels/restaurants?
Our drivers deliver to the main entrance, lobby, or guardhouse of the address provided. For malls, hotels, and offices, the recipient will need to collect the order from the driver at the drop-off point — drivers are unable to go up to individual units or inside premises.
Can I change the delivery address after placing an order?
Yes, if you contact us at least 24 hours before your scheduled delivery date. A change of address may affect the delivery fee if the new address falls in a different zone. Changes on the delivery day itself may not be possible once the driver has been arranged.
Can the driver come back later the same day if I missed the delivery?
Please ensure someone is available to receive the order, as our gifts are perishable. If a delivery is missed, redelivery is subject to driver availability and will incur an additional delivery fee.
Is there an additional fee if I ask the driver for a different delivery location or time?
Yes — once the driver has been dispatched, any change of location or time is treated as a new delivery arrangement and will incur an additional charge based on the distance. Contact us as early as possible and we'll help you arrange it.
